Refund policy
How to ask for a refund, and what happens to your access.
Updated
You can ask for a refund of any payment within 48 hours of the charge. That covers your first charge after the free trial, a monthly renewal and an annual renewal.
How to ask
Email billing@heyscholr.com from the address on your account and say which payment you would like refunded. We refund that payment in full, and the access it paid for ends.
After 48 hours
After 48 hours, we don't offer refunds. You can still cancel at any time and keep your access until the end of the period you have paid for. See Cancel your plan.
During the free trial
If you cancel during the 14-day free trial, you are not charged, so there is nothing to refund. See How the free trial and billing work.
This does not limit any rights you have under the law where you live.
Still stuck? Email hello@heyscholr.com and we'll help.